ETC Investigator Trainee
3.
4 Middletown, PA Middletown, PA Full-time Full-time $47,686 - $71,551 a year $47,686 - $71,551 a year 1 day ago 1 day ago 1 day ago Interested candidates must apply to the ETC Investigator Trainee posting by visiting careers.
paturnpike.
com by February 14, 2024.
Posting Start Date:
January 31, 2024 Posting End Date:
February 14, 2024 Position Number:
80004589 (2 openings available) Union:
Non-Union FLSA Status:
Salaried Non Exempt Department:
Toll Collection Operations Salary Grade:
N-12 Salary Range:
$47,686.
33 - $71,550.
90 Employment Type:
Full Time Building Location :
Central Office Building, Western Regional Office Building Street:
700 S.
Eisenhower Boulevard, 2200 North Center Avenue Building City:
Middletown, New Stanton Building State:
Pennsylvania (US-PA) Building Zip Code:
17057, 15672 Work Schedule:
Flexible Work Options This position may report to one of the Pennsylvania Turnpike Commission's offices:
Central Office (Middletown) or Western Regional Office (New Stanton).
The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as America's First Superhighway! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.
The PTC operates a 565-mile system with over 205 million transactions annually.
Together, we are building the highway of the future.
The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team.
Therefore, this position may be eligible for Flexible Work Options such as:
Hybrid Work - combination of remote and in-person reporting Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days Some options may require completion of probationary period.
The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.
Job Purpose and Summary This position involves work to develop proficiency in the Electronic Toll Collection (ETC) field within the Pennsylvania Turnpike Commission (PTC).
An employee in this position works with higher level ETC professionals to acquire an understanding of investigation practices, methods, and procedures.
The incumbent will receive instruction through demonstration, participation, and performance of increasingly more difficult assignments.
Close supervision is provided by supervisors or higher-level ETC professionals who assign work, give preliminary instructions, review work, and ensure adherence to established policy and procedures.
Upon successful completion of twelve (12) months in this position, employees may be recommended for reclassification to the next level in the series.
Essential Functions & Responsibilities Participates in a program that provides on-the-job training and experience in the investigations area of the Electronic Revenue Collection (ETC) Department.
Develops practical proficiency in the use of investigative and management principles.
Observes and assists higher level departmental staff with administering ETC investigations.
Assists with investigations to address non-payment of tolls.
Provides assistance in developing an investigative workplan to identify basic case information, investigative methods to be done, documentation/data collection sources, risk assessments/issues and an outline of the full investigation timeline.
Participates in research using computerized databases to gather records and other information to support investigations.
Aids in examining and analyzing data to identify links in chains of evidence or information.
Maintains detailed documentation and activity log on investigations.
Attends interviews with suspects and witnesses.
Documents interviews and records as evidence.
Compiles data and drafts correspondence, communications, and reports.
Provides assistance to higher level ETC professional staff with special projects as assigned.
Attends meetings, trainings, and seminars.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Qualifications Four (4) years of experience in criminal justice, business management, or related field OR a bachelor's degree in criminal justice, business management, or related field.
Equivalent combination of education and/or experience may be accepted.
Possession of a valid driver's license.
Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.
Competencies Active Listening Analytical Thinking Attention to Detail Communication Proficiency Decision Making and Independent Judgment Flexibility Problem Solving/Analysis Research Skills Teamwork Orientation Technical Capacity Physical Demands and Work Environment Position demands include frequent speaking, writing, and reading reports.
Position requires frequent work at a computer utilizing business programs and PTC specific operating systems.
Position requires frequent travel and/or fieldwork with exposure to roadway traffic.
Occasionally works outside of normal business hours for assigned work assignments.
Office environment with low levels of noise, adequate lighting, and comfortable temperature.
Field environment may include exposure to moderately adverse and undesirable conditions.
Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.
Benefits The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.
In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.
The Pennsylvania Turnpike Commission is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.
Job Type:
Full-time Pay:
$47,686.
33 - $71,550.
90 per year
Benefits:
Dental insurance Health insurance Retirement plan Vision insurance Schedule:
8 hour shift Work Location:
Hybrid remote in Middletown, PA 17057.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Middletown, PA Middletown, PA Full-time Full-time $47,686 - $71,551 a year $47,686 - $71,551 a year 1 day ago 1 day ago 1 day ago Interested candidates must apply to the ETC Investigator Trainee posting by visiting careers.
paturnpike.
com by February 14, 2024.
Posting Start Date:
January 31, 2024 Posting End Date:
February 14, 2024 Position Number:
80004589 (2 openings available) Union:
Non-Union FLSA Status:
Salaried Non Exempt Department:
Toll Collection Operations Salary Grade:
N-12 Salary Range:
$47,686.
33 - $71,550.
90 Employment Type:
Full Time Building Location :
Central Office Building, Western Regional Office Building Street:
700 S.
Eisenhower Boulevard, 2200 North Center Avenue Building City:
Middletown, New Stanton Building State:
Pennsylvania (US-PA) Building Zip Code:
17057, 15672 Work Schedule:
Flexible Work Options This position may report to one of the Pennsylvania Turnpike Commission's offices:
Central Office (Middletown) or Western Regional Office (New Stanton).
The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as America's First Superhighway! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.
The PTC operates a 565-mile system with over 205 million transactions annually.
Together, we are building the highway of the future.
The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team.
Therefore, this position may be eligible for Flexible Work Options such as:
Hybrid Work - combination of remote and in-person reporting Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days Some options may require completion of probationary period.
The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.
Job Purpose and Summary This position involves work to develop proficiency in the Electronic Toll Collection (ETC) field within the Pennsylvania Turnpike Commission (PTC).
An employee in this position works with higher level ETC professionals to acquire an understanding of investigation practices, methods, and procedures.
The incumbent will receive instruction through demonstration, participation, and performance of increasingly more difficult assignments.
Close supervision is provided by supervisors or higher-level ETC professionals who assign work, give preliminary instructions, review work, and ensure adherence to established policy and procedures.
Upon successful completion of twelve (12) months in this position, employees may be recommended for reclassification to the next level in the series.
Essential Functions & Responsibilities Participates in a program that provides on-the-job training and experience in the investigations area of the Electronic Revenue Collection (ETC) Department.
Develops practical proficiency in the use of investigative and management principles.
Observes and assists higher level departmental staff with administering ETC investigations.
Assists with investigations to address non-payment of tolls.
Provides assistance in developing an investigative workplan to identify basic case information, investigative methods to be done, documentation/data collection sources, risk assessments/issues and an outline of the full investigation timeline.
Participates in research using computerized databases to gather records and other information to support investigations.
Aids in examining and analyzing data to identify links in chains of evidence or information.
Maintains detailed documentation and activity log on investigations.
Attends interviews with suspects and witnesses.
Documents interviews and records as evidence.
Compiles data and drafts correspondence, communications, and reports.
Provides assistance to higher level ETC professional staff with special projects as assigned.
Attends meetings, trainings, and seminars.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Qualifications Four (4) years of experience in criminal justice, business management, or related field OR a bachelor's degree in criminal justice, business management, or related field.
Equivalent combination of education and/or experience may be accepted.
Possession of a valid driver's license.
Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.
Competencies Active Listening Analytical Thinking Attention to Detail Communication Proficiency Decision Making and Independent Judgment Flexibility Problem Solving/Analysis Research Skills Teamwork Orientation Technical Capacity Physical Demands and Work Environment Position demands include frequent speaking, writing, and reading reports.
Position requires frequent work at a computer utilizing business programs and PTC specific operating systems.
Position requires frequent travel and/or fieldwork with exposure to roadway traffic.
Occasionally works outside of normal business hours for assigned work assignments.
Office environment with low levels of noise, adequate lighting, and comfortable temperature.
Field environment may include exposure to moderately adverse and undesirable conditions.
Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.
Benefits The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.
In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.
The Pennsylvania Turnpike Commission is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.
Job Type:
Full-time Pay:
$47,686.
33 - $71,550.
90 per year
Benefits:
Dental insurance Health insurance Retirement plan Vision insurance Schedule:
8 hour shift Work Location:
Hybrid remote in Middletown, PA 17057.
Estimated Salary: $20 to $28 per hour based on qualifications.
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